Dongguan FedEx International Express Company

时间：2025-11-13

As one of the three major international express delivery giants in the world, FedEx has multiple service centers in Dongguan, covering major areas of the city (such as core business districts and industrial zones in Nancheng, Dongcheng, Chang'an, Humen, etc.), and extending to towns such as Qingxi, Changping, Daojiao, and Liaobu. Its service network covers over 220 countries and regions worldwide, including major economies and emerging markets such as North America, Europe, Southeast Asia, Japan, and South Korea.
local service
Branch distribution: Dongguan FedEx has a main service point located at Room 189, No. 25 Jinghai Middle Road, Chang'an Town, and has expanded its service scope through agency companies such as Xingchen Times Freight Forwarding.
Pick up service: Free on-site pickup is provided, and customers can make appointments through the official website, APP, or phone. It can be arranged on weekdays and weekends, and some branches support emergency pickup.
2、 Service types and advantages
Diversified express delivery services
FedEx IP (International Priority Express): Focusing on timeliness, suitable for high priority shipments such as urgent documents and samples, usually delivered to major countries and regions within 1-3 working days. For example, delivery from Dongguan to major cities in Europe and America can be completed within 1-2 working days.
FedEx IE (International Economy Express): emphasizing cost-effectiveness, suitable for non emergency, large volume or heavy cargo transportation, with a delivery time of about 3-5 working days and relatively lower prices.
Special transportation services: Provide compliant transportation solutions for special goods such as chemicals, food and drugs, and electronic products, such as cold chain transportation to ensure the freshness of drugs and anti-static packaging to protect electronic products.
value-added service
Double clearance and tax included: covering countries such as Andorra, Bulgaria, Japan, and South Korea, customers do not need to handle customs duties and clearance procedures on their own, reducing the complexity of cross-border transportation.
FBA first leg transportation: providing dedicated line services from Dongguan to Europe, America, Japan, and South Korea for e-commerce sellers, combined with double clearance and tax coverage, shortening delivery cycles and reducing costs.
Customized packaging: For heavy goods such as hydraulic equipment and hardware machinery, we provide professional packaging and stable transportation solutions to ensure the safe arrival of goods at their destination.
3、 Price and preferential policies
Base shipping fee
Within 21kg: First weight plus additional weight will be charged, with higher first weight fees and lower additional weight fees. For example, shipping 2kg of goods to India costs about 472 yuan, 5kg costs about 873 yuan, and 10kg costs an average of about 45 yuan/kg.
Exceeding 21kg: Calculated by multiplying the chargeable weight (the larger of the actual weight and volumetric weight) by the unit price per kilogram. The formula for volumetric weight is: length (cm) x width (cm) x height (cm)/5000. For example, the average cost of a 20kg shipment to Singapore is about 30 yuan/kg, and to the United States it is about 49 yuan/kg.
Agent discounts
Orders placed through first tier agents such as Star Times Freight Forwarding can enjoy a discount of 2-8%. For example, the agent price for 50kg of goods to Singapore is about 28 yuan/kg, while the official price is about 82 yuan/kg.
Batch shipping discount: Monthly customers can enjoy exclusive discounts, and enterprise users are recommended to open an account to save costs.
additional fee
Fuel surcharge: Adjusted according to international oil price fluctuations, the rate is regularly updated.
Remote Area Surcharge: Shipments sent to remote areas are subject to additional charges, with specific standards varying depending on the destination.
Special service fees: Additional fees are required for value-added services such as expedited services, insurance services, and special packaging.
4、 Operation process and precautions
Shipping process
Prepare documents: commercial invoice, waybill, customs declaration authorization letter, etc., truthfully declare the name, quantity, and value of the goods.
Packaging requirements: Fragile items should be packed in sturdy cardboard boxes and filled with cushioning materials; Liquid sealing and leak prevention; The weight of a single item shall not exceed 68kg, and the sum of length, width, and height shall not exceed 330cm.
Prohibited items: restricted items such as flammable and explosive materials, corrosive materials, cash, and valuable jewelry.
Tracking and after-sales service
Real time tracking: Enter the tracking number on the FedEx official website or app to check the status of the package.
Compensation mechanism: In case of loss, damage or other issues during transportation, FedEx will compensate according to relevant regulations, but must retain the waybill, invoice and other supporting documents.
Value of agency cooperation
Star Era Freight Forwarding: As a first tier agent of FedEx, we provide one-stop services such as free door-to-door pickup, packaging, labeling, and shipping to reduce customer logistics costs. Its professional team can ensure the safety and timely delivery of goods, and assist in handling customs clearance, tariffs, and other issues.
5、 User reviews and word-of-mouth
Dongguan FedEx International Express has won wide recognition for its efficient, safe, and reliable services, especially in the fields of emergency document transportation and heavy cargo transportation. Users generally evaluate it as "time stable" and "professional service", and the preferential prices and value-added services offered by agency companies (such as Star Times) further enhance customer satisfaction.

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